Whether it's your account, payments, games, bonuses, or security, we're always here to help.
Select the category that best describes your issue below
Issues with creating a new account, resetting your password, updating your profile, and KYC verification.
Issues with depositing or withdrawing via bKash, Nagad, or Rocket, including delays and payment failures.
Game not loading, betting disputes, result verification, or technical issues.
Questions or issues related to welcome bonuses, cashback, free spins, or referral bonuses.
Account security, suspicious logins, two-factor authentication, and data privacy.
App download, installation issues, updates, or the site not working on mobile.
Jackpot winner verification, prize payments, lottery tickets, and draw-related queries.
Help with self-exclusion, setting play limits, or problem gambling support.
Whatever the issue, the fv88 support team is here for you
For the fastest resolution, use Live Chat. You'll get a response in under 3 minutes on average.
Active 24/7For detailed issues or documents, send us an email. We respond within 2–6 hours.
support@fv88-baji.comJoin the fv88 official channel on Telegram for updates, offers, and support — all in one place.
Active ChannelsMessage us directly on WhatsApp. Responses are available from 9 AM to 12 midnight.
Limited TimeOpening a new account at fv88 is quick and easy. Just enter your mobile number, name, and a password — registration takes under two minutes. After signing up, you'll need to verify your account through a process called KYC, which requires uploading a photo of your National ID card or passport. Verification is typically completed within 12 to 24 hours.
Click the "Register" button at the top right of the website. Enter your name, mobile number, and password.
An OTP code will be sent to your mobile number. Use it to verify your number — you have only 60 seconds.
Add your date of birth, address, and preferred payment method. These details will be required when you make a withdrawal.
Upload a photo of your NID or passport. Once verified, you'll have full access to all account features.
Tips: Always provide accurate information when creating your account. Using false or someone else's details can cause payment issues later and may result in your account being suspended.
On the login page, click the "Forgot Password" link. Enter your registered mobile number and set a new password using the OTP sent to you. The whole process takes about 2 minutes. If your mobile number has changed or you're not receiving the OTP, contact us via Live Chat and our support team will verify your identity and help recover your account.
Fv88 accepts deposits via bKash, Nagad, Rocket, and Bank Transfer. The minimum deposit is ৳200 and the daily maximum is ৳2,00,000. For withdrawals, the minimum amount is ৳500.
BKash and Nagad withdrawals are usually processed within 5 to 30 minutes. Bank transfers may take 1 to 3 business days. Large withdrawals (৳50,000 or above) may take a little longer due to additional verification. Withdrawals made between midnight and 6 AM will be processed in the morning.
Technical issues while playing at fv88 are most often caused by an unstable internet connection or a browser cache problem. Start by refreshing your browser. If that doesn't help, clear your browser cache and try again. On mobile, try switching between Wi-Fi and mobile data to see which works better.
If you have a dispute about a Sports Betting result — for example, your bet was correct but you didn't receive the credit — contact us via Live Chat or email with the match name, date, and a screenshot of your bet. We typically investigate and resolve such cases within 24 hours.
Keep in mind: If your internet drops during a live match and a bet is left incomplete, the fv88 system will automatically cancel the bet and refund your money. Allow 2–4 hours for this to be confirmed.
New members at fv88 receive a welcome bonus. To withdraw from this bonus, you'll need to meet the wagering requirements — meaning you must place bets totalling a set multiple of the bonus amount. For example, with a 10x wagering requirement on a ৳1,000 bonus, you'd need to wager a total of ৳10,000 before withdrawing.
If you haven't received a bonus, first check whether you meet the eligibility requirements. In many cases, the bonus is only activated when you deposit via a specific payment method. If you used a promo code, make sure it hasn't expired and was entered correctly.
Fv88 takes the security of your account very seriously. We use SSL encryption to ensure all your data is transmitted securely. That said, following a few personal precautions on your end will keep your account even safer.
Use a password of at least 8 characters, combining uppercase and lowercase letters, numbers, and special characters.
Enable 2FA in your profile settings. You'll receive a one-time OTP on your mobile each time you log in, adding an extra layer of security.
Fv88 support will never ask for your password or OTP. If anyone does, it's a scam.
Logging in on public networks is risky. Use your own mobile data or home Wi-Fi instead.
If you notice any suspicious login activity or suspect someone has accessed your account, change your password immediately and notify us via live chat. Our security team will take prompt action to secure your account.
Fv88 is fully mobile-friendly. You can use the entire site on your mobile browser without downloading a separate app. Open the site in Chrome or Safari and use the "Add to Home Screen" option for an app-like experience.
If games are slow or won't load on mobile, reduce the number of open browser tabs, close any background apps, and clear your browser cache. Some games may not run on older Android versions (below 6.0) — try updating Chrome and launching again.
IOS users should access the site via Safari — some features may be limited on Chrome. Android users get the best experience on Chrome or Firefox.
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