Privacy & Security

Fv88 Privacy Policy

Your personal information matters to us. Here you'll find a clear explanation of how fv88 collects, uses, and protects your data.

Last Updated: January 2026

This privacy policy applies to all services on the fv88 platform. By using the platform, you agree to this policy. For full terms, please refer to our Terms & Conditions Read.

Introduction & Commitment

Article 01

Fv88 is the trusted platform for millions of gaming enthusiasts across Bangladesh. We believe every member's personal data is a valuable asset — and protecting that asset is our greatest responsibility.

This Privacy Policy is a fully transparent account of what information we collect, why we collect it, how we use it, and when it may be shared with third parties. Our goal is to put you in complete control — you decide what happens with your data.

Fv88 complies with international data protection standards and regularly updates our security measures. We make no compromises when it comes to protecting your privacy.

What Information We Collect

Article 02

Fv88 only collects information that is necessary and helps us deliver the best possible service. A full breakdown of what we collect is provided below:

Data Type Example Mandatory
Identity Information Full name, date of birth, national ID number Yes
Contact Information Email address, mobile number, home address Yes
Financial Information BKash/Nagad/Rocket number, bank account details Yes
KYC Documents NID/passport copy, selfie, proof of address For Withdrawals
Device Information IP address, browser type, device OS Automatic
Gaming Activity Bet history, deposit/withdrawal logs, session duration Automatic
Communication Support chat messages, email copies As Required

We never store your password in plain text. Passwords are always secured using one-way encryption (bcrypt hashing).

How We Collect Your Data

Section 03

Fv88 collects your information through several methods. Each method is fully transparent and based on your consent.

Direct Collection

  • Information you provide when completing the registration form.
  • Documents uploaded for KYC verification.
  • Information provided when contacting our support team.
  • Information provided when participating in promotional offers.

Automatic Collection

  • IP address and device information collected during platform use.
  • Browsing behavior collected via cookies and similar technologies.
  • Logs of login times, session duration, and gaming activity.
  • Automatic records of transaction date, time, and amount.

From Third Parties

  • Transaction confirmation data received from payment gateways.
  • Information received from identity verification services.
  • Risk assessment data from fraud prevention services.

How We Use Your Information

Section 04

Fv88 uses your information only for specific, legitimate purposes. The reasons we use your data are detailed below:

  • Account Management: Completing the registration process, ensuring login security, and supporting account management.
  • Payment Processing: Processing deposits and withdrawals quickly and securely, and maintaining your transaction history.
  • KYC Verification: Verifying your identity to maintain platform security and prevent money laundering.
  • Fraud Prevention: Detecting unusual activity, identifying multiple accounts, and preventing bonus abuse.
  • Service Improvement: Analysing user experience to continuously improve the platform.
  • Contact: Sending important updates, transaction confirmations, and support communications.
  • Legal Obligation: Complying with regulatory requirements and providing information to legal authorities when necessary.
  • Personalised Experience: Suggesting promotions and games tailored to your preferences.

Fv88 never sells your data to third parties for advertising purposes. Our business model does not rely on selling user information.

Data Sharing Policy

Section 05

Fv88 may share your information with third parties only in limited and specific circumstances. We never sell your data.

When Your Information May Be Shared

  • Payment Processing: Information is shared as needed to process transactions with bKash, Nagad, Rocket, or your bank.
  • Identity Verification: Information may be shared with authorized verification agencies to complete the KYC process.
  • Legal Obligation: Information may be disclosed in response to court orders, government directives, or regulatory requirements.
  • Fraud Investigation: Relevant authorities may be provided with information during investigations into cybercrime or financial fraud.
  • Technology Service Providers: Limited data processing may occur through cloud services or analytics tools used to operate the platform, but all such providers are bound by strict confidentiality agreements.

All third parties are contractually required to meet fv88's privacy standards. We conduct regular compliance checks to ensure this.

Cookies & Tracking Technologies

Section 06

Fv88 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences (language, theme).
  • Analytics Cookies: Used to analyze which pages users are visiting and how many.
  • Security Cookies: Used to detect fraudulent activity and bots.

Cookie Controls

You can delete or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some features of the platform to stop working properly.

Data Protection Measures

Article 07

Fv88 follows the highest industry standards to protect your data. Our security infrastructure operates on the following layers:

  • 256-bit SSL Encryption: Every data transfer on the platform is fully encrypted. No third party can access or read your information.
  • Two-Factor Authentication (2FA): An additional verification step at login that further strengthens your account security.
  • Firewall Protection: An advanced firewall system that instantly blocks unauthorized access attempts.
  • Regular Security Audits: Regular security audits are conducted by third-party experts.
  • Data Backup: Your data is backed up multiple times across secure servers.
  • Employee Training: All fv88 employees receive regular training on data protection and are bound by confidentiality agreements.

In the event of a data breach, we will notify affected members within 72 hours and advise them on the necessary steps to take.

Your Rights

Section 08

At fv88, you have full control over your personal information. Your rights are outlined in detail below:

01
Right to Access

You may request access to the information we hold about you at any time.

02
Right to Rectification

You can request corrections to any inaccurate or incomplete information.

03
Right to Erasure

You may request deletion of your data under certain circumstances.

04
Data Portability

You may request an export of your data in a structured format.

05
Right to Object to Processing

You can object to your information being used for specific purposes.

06
Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, email us at: . We will respond within 30 days.

Data Retention Period

Article 09

Fv88 does not retain any data beyond what is necessary. Retention periods by data type are outlined below:

Data Type Retention Period Reason
Account Information For the duration of the active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years AML Legal Requirements
Communication Logs 3 Years Dispute Resolution
Cookie Data Up to 1 Year User Experience

Once the retention period expires, data is securely deleted or anonymized. If an extension is required due to legal obligations, you will be notified.

Add Join

Article 10

For any privacy-related questions, complaints, or requests, please don't hesitate to reach out. We're always here to help.

  • Email:
  • Live Chat: Log in to the platform to chat directly with our support team.
  • Help Center: fv88 Help Center Visit us.
  • Response Time: We typically respond within 24–48 hours.

If this Privacy Policy changes, we will post a notice on the website and notify you at your registered email address. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

What Sets fv88's Privacy Policy Apart

We don't just make promises — we actively work to protect your data at every step.

Military-Grade Encryption

Fv88 uses 256-bit SSL encryption. Your personal and financial information is fully protected and completely out of reach from any third party.

Your Data is Never Sold

Fv88 never sells your personal information to advertisers or third parties. Your privacy matters more to us than any business interest.

Secure KYC Process

Your identity documents are stored with the highest level of security. KYC information is accessible only to authorized personnel and handled with strict confidentiality.

In Your Control

Opt out of marketing communications, view your data, or request deletion — all from your account settings. Everything is in your hands.

Regular Security Audits

An external team of experts regularly reviews fv88's security systems. Any vulnerabilities identified are resolved immediately.

24/7 Privacy Support

Our support team is available 24/7, seven days a week, to handle any data protection queries or concerns.

Your Privacy is Guaranteed — Join Now!

Game with peace of mind under fv88's robust privacy protection.
Join millions of Bangladeshi members on a platform you can trust.

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